ubet95 Privacy Policy

This Privacy Policy ("Policy") describes how ubet95 ("ubet95," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the ubet95 online gaming platform at ubet95.vip and all related services (collectively, the "Platform").

ubet95 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

ubet95 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

ubet95 uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are:

• Account Management: To create, maintain, and administer your ubet95 account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to the Platform's games, features, and services, including processing deposits, withdrawals, and bonus credits.
• Identity Verification (KYC): To verify your identity and age (21+) as required by Philippine gaming regulations and anti-money laundering laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct.
• Regulatory Compliance: To comply with our legal obligations under Philippine law, including reporting requirements to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonuses, and news about ubet95 — but only where you have opted in to receive such communications. You may opt out at any time.

ubet95 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

Under the Data Privacy Act of 2012, ubet95 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the Platform services you have registered for), including account management, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML obligations, PAGCOR licensing requirements, and tax reporting.
• Legitimate Interests: Processing is necessary for ubet95's legitimate business interests, including fraud prevention, platform security, and improving our services — provided such interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ubet95 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers who assist us in verifying your identity and age in compliance with regulatory requirements.
• Game Software Providers: Licensed game providers whose software powers the games available on the Platform. These providers may receive anonymized or pseudonymized gameplay data for technical and licensing purposes.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or court order.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Lawyers, auditors, and accountants who require access to your data in the course of providing professional services to ubet95, subject to professional confidentiality obligations.

ubet95 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences (e.g., language, display settings) to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the Platform — which pages are visited most, where players encounter errors, and how navigation flows work. This data is aggregated and anonymized.
• Marketing Cookies: Used only where you have opted in to marketing communications. These help us measure the effectiveness of our promotional campaigns.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. ubet95 does not use cookies to track you across unrelated third-party websites.

ubet95 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized within 30 days.

When personal data is no longer required, ubet95 will securely delete or anonymize it in accordance with our data disposal procedures.

ubet95 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases, including financial account details and government ID numbers.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Role-based access controls ensuring that ubet95 staff can only access personal data necessary for their specific job functions.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• 24/7 intrusion detection and monitoring systems to identify and respond to security threats in real time.
• Secure data centers with physical access controls, redundant systems, and disaster recovery capabilities.

While ubet95 takes all reasonable steps to protect your data, no system is completely immune to security risks. You are also responsible for keeping your account credentials secure and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ubet95. To exercise any of these rights, please contact our Data Protection Officer (see Section 12).

The ubet95 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming laws. ubet95 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the ubet95 Platform, please contact us immediately at the details provided in Section 12.

ubet95 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:

• Post the updated Policy on the Platform with a revised "Last Updated" date.
• Notify registered players via email or an in-platform notification where the changes are significant.

Your continued use of the ubet95 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

If you do not agree with any changes to this Policy, you should stop using the Platform and may request account closure by contacting our support team.

ubet95 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact us:

All email addresses above are displayed as plain text for informational purposes only. Please include your registered username and a clear description of your request or concern when contacting us. ubet95 aims to acknowledge all privacy-related inquiries within 5 business days and to resolve them within 30 calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.